Privacy Policy

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Introduction

Welcome to the Emma website. We're delighted to have you here. At Emma, safeguarding your privacy is our top priority. Our Privacy Policy strictly governs the access and use of your personal information.

Information Collection and Use

Depending on your actions on the Emma website, you may be required to provide the following information:

  • Contact details: name, email address, postal address, phone number. For account creation, newsletter subscription, and order shipment via carriers like Canada Post.
  • Billing information: credit card. For completing online orders. This information is not stored.

Information Sharing

We assure you that your personal information will be treated with the utmost confidentiality. It will only be shared when strictly necessary. Your contact details will be recorded by Lightspeed, our online commerce platform provider, ensuring secure handling of your data. Similarly, your delivery details will be shared with our shipping provider, Canada Post, to ensure efficient order delivery. Payment information will be managed by Stripe, a secure payment service, ensuring transaction confidentiality.

Cookies and Similar Technologies

Emma Boutique and its digital partners use browsing cookies to ensure the proper functioning of our website. Customize your access by enabling or disabling these cookies - but keep in mind that some are vital for a smooth and secure experience.

  • Analysis and Experience Improvement

These cookies and technologies optimize your browsing experience and identify errors for correction.

  • Tailored Marketing Content

These cookies and technologies personalize media and editorial content based on your interests and also offer relevant advertising campaigns while measuring their performance.

  • Essential Browsing Cookies

These browsing cookies remain active to maintain fundamental functionalities and ensure a secure connection, without collecting personal information.

Data Security

Emma Boutique applies industry security standards to protect your data, using reputable hosting providers and partners like Register.com. All data, including your personal information, is encrypted and transmitted via SSL protocol.

Despite our efforts to secure your personal information, total confidentiality on the Internet is impossible to guarantee. Online communications may be intercepted, lost, or altered. You acknowledge that Emma Boutique and its representatives cannot be held responsible for damages resulting from these communications.

Data Access and Control

You have the right to verify, correct, or delete your personal information held by Emma Boutique. To exercise these rights, please contact us at the address provided in our Privacy Policy. Please note that deleting your information may limit your access to our services, and Emma Boutique disclaims any liability for resulting damages. We may retain some information to comply with legal obligations or judicial proceedings.

Email Communications and Anti-Spam Laws

Emma uses MailChimp to manage our newsletter. Your personal information is only transmitted to MailChimp to facilitate our email communications, without being used for other purposes or shared with third parties. You can unsubscribe from our mailing list at any time by clicking the link at the bottom of our emails.

Some emails, such as those related to your purchases and use of our services, do not allow for unsubscribing as they are essential. Our email practices comply with anti-spam laws, including the Canadian Anti-Spam Law (CASL). If you have concerns about an email received, please contact us at the address provided in our Privacy Policy.

Compliance with Personal Information Protection Laws

The Policy and general practices of Emma Boutique are designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada (R.S.C., 2000, c. 5) and the Quebec Act Respecting the Protection of Personal Information in the Private Sector (R.S.Q., c. P-39.1). For any questions regarding compliance with these laws, please contact us at the above-mentioned address.

info@emmaboutique.com

1350 Greene Avenue, Westmount

Québec H3Z 2B1

T 514.935.8389

Changes to our Privacy Policy

Any changes to our Privacy Policy will be published at the following address: https://www.emmaboutique.com/us/service/privacy-policy

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